Free Shipping on All Orders Above $99 Learn More

FAQ

I Am Greek Life Package Missing an Item?

Our orders ship on First In First Out “FIFO” model, if your order has 3+ items and one item is not in our inventory the day of your shipment we will split your order rather than hold on to your order to provide prompt shipping times for your package. The remaining pieces will ship as soon as possible utilizing FIFO model.

If your package is missing an item, first check your packaging slip and see if one our team members left a note about splitting your order to ship it faster. If not, then email us at Help@IamGreekLife.com or call our customer service line 888-242-6490 to check and see if there was an issue or mistake during the shipping process.

HOW MUCH DOES SHIPPING COST ?

Shipping rates are calculated via United States Postal Service calculator for all domestic shipments. International Checkout orders are calculated at checkout and may vary depending on the region you are shipping to.

WHEN WILL MY ORDER ARRIVE?

All domestic and Canada orders are shipped via United States Postal Service GROUND. At this moment we do not offer expedited shipping. Please allow up to 3-5 business days for order processing, pick, pack and ship with an additional 7-10 business days for delivery depending on your location.

CAN I CONTACT YOU DIRECTLY WITH ANY QUESTIONS?

Please email Help@IamGreekLife.com with any questions regarding your order.

Or

Dial 1-888-242-6490 to speak with one of our friendly I Am Greek Life team members.

WHEN ARE PARTICULAR ITEMS RELEASED?

We announce release date through our various social media platforms and the I Am Greek Life newsletter. Subscribe to our channels to stay up to date on Homecomings, Seasonal, Night out on the town, Anniversaries, Limited and Lifestyle releases.

Instagram: @IamGreekLife

Twitter: @IamGreekLife

Facebook: Facebook.com/IamGreekLife

Pinterest: @IamGreekLife

DO YOU RE-STOCK YOUR INVENTORY?

On occasion, we will re-stock some of our inventory items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Limited releases will not be restocked once sold out.

DO YOU OFFER GIFT CARDS?

We do not offer gift cards through our web store.

RETURN POLICY:

Please scroll down to our footer navigation to click on returns page. You will need your email address and order number to begin the returns and exchange process. All refunds are given in the form of store credit.